DiDi Advance Update

Brisbane

At DiDi, we’re after real, and honest feedback to continually improve.

Throughout our calls and surveys, we learned that drivers want easier access to lower Services Fees and greater value benefits. That’s why we’re making significant improvements to DiDi Advance in Brisbane.

To help you earn more per fare, we have:

  • Removed the Trip target for Gold
  • Lowered the Gold Acceptance Rate from 85% to just 65%
  • Lowered the Gold Completion Rate from 85% to 70%
  • Significantly lowered the Trip targets for Platinum and Diamond
  • Improved our policies – Fewer suspensions

    See the new and improved DiDi Advance Quests below.

    Going forward, if a driver does not meet the weekly AR and CR requirements, he or she will continue with a 20% Services Fee on DiDi Advance Silver level.

    We have removed the temporary 1 day, 3 day and 7 day driver account suspensions that previously applied for drivers who do not meet the weekly AR and CR requirements. 

    From Monday 31 May, these changes will be reflected in the DiDi driver app. Your revised DiDi Advance tier level will come into effect in the following week from Monday 7 June 2021.