Our All-New Approach to Service Fees
We’re revamping our current DiDi Advance Fee structure
At DiDi, we’re always looking for new and exciting ways to improve your experience and help boost your earnings. That’s why we’re making changes to our Services Fee structure and DiDi Advance.
Changes to Services Fee
From the 16th May 2022, all drivers will earn a flat 15% Services Fee for every trip, regardless of:
- DiDi Advance Level
- Weekly trip count
- Acceptance Rate (AR)
- Completion Rate (CR)
However, you’ll still enjoy DiDi Advance benefits (like fuel and car maintenance) based on the current level requirements.
Final Week of Dynamic Services Fee
This is the last week that your DiDi Advance level will affect your Services Fee (5%-20%).
15% Services Fee
Nice one! As of this day, all driver-partners will receive an industry-leading Services Fee of 15%* regardless of weekly trip count, Acceptance Rate (AR) or Completion Rate (CR), or your DiDi Advance level.
* Up until and including Monday May 16, 2022, the dynamic Services Fee will still be in place.
Changes to DiDi Advance
We’ve removed Quest targets to introduce a new system, the DiDi Advance Score.
- Drivers will now be rewarded if a rider gives them a 5-Star Rating.
- Less focus on trip targets, more on creating great experiences for the rideshare community.
- A simpler system to help you track your progress.
Watch to Learn More
5 Star Tips
Let them know when you’ve arrived or if you’ll be late
Take pride in providing a safe and easy drive
First Impressions Count
Make sure your car is squeaky clean and scent free
Done for the Day?
Remember to log off so you don’t lose points for declining or missing trip requests
A friendly smile can kick start a great conversation
We’re making changes to how we calculate your weekly DiDi Advance level.
Drivers will now be rewarded if a passenger gives them a 5-star rating
Less focus on trip targets, more on providing great experiences
A simpler system to help you track your progress
Exclusive driver-partner perks from day 1
Car Maintenance Discounts
Get exclusive discounts up to 16% when you book a car service or repair at UltraTune.
Stay insured with Share Cover to enjoy 5% off part time cover and 10% off full time cover.
Keep your tyres in check with an extra 5% off published prices on tyresales.com.au