Fatigue Prevention feature

Stamping down on driving drowsy 

Driver fatigue poses a significant risk to everyone on the road. Fatigue reduces attentiveness and alertness, it slows reaction times and can lead to microsleeps – factors contributing to the risk of a road crash. To prevent this risk, you should avoid driving tired.

How it works

Once you’ve reached 13 hours of online time, you’ll need to take an 8 hour break to rest before going online again. Your online time will reset automatically once you’ve taken this break.

You can easily track your online time in the DiDi Driver app via Profile Picture > Account > Online Hours.

Having frequent breaks

It is recommended that you have frequent breaks throughout the day. Just remember to tap “Go Offline” when you do. 

We’ll be prompting you to have a rest whilst you are online in the app.  

Frequently Asked Questions

what is driver fatigue

What are some of the early warning signs of Driver Fatigue?

Danger signs that you are suffering from driver fatigue include:

  • wandering thoughts;
  • missing a gear, road sign or exit;
  • slowing unintentionally;
  • braking too late;
  • excessive yawning;
  • blinking more than usual or sore eyes;
  • difficulty keeping your head up; and
  • noticing your eyes closing involuntarily.

What leads to Driver Fatigue?

Fatigue means a gradual loss of alertness that leads to occasional microsleeps (or ‘nodding off’) and then sleep. Driver fatigue can be caused by too little sleep, driving when you would normally be asleep, or remaining awake and driving for extended periods of time. 

The effects of driver fatigue include:

  • slowed reactions and decisions;
  • decreased tolerance for other road users;
  • poor lane tracking and maintenance of speed; and
  • decreased alertness.

Why is knowing about Driver Fatigue important?

Driver fatigue is a significant safety hazard to everyone on the road. Fatigue reduces attentiveness and alertness to dangers, slows reaction times and can lead to microsleeps – factors contributing to the risk of a road crash. To mitigate against this risk, you should avoid driving tired.

The online time limit

How do I know when I can go back online?

Once you reach the limit of 13-hours online, you will be automatically placed offline. You can track the start and finish time via the red banner in the DiDi Driver App. 

How do I reset the 13 hours of online time?

Once you’ve been offline for 8 consecutive hours to rest, you can go back online by tapping  ‘START’ on the homepage. 

How is the refresh time calculated if I go online and offline at irregular times?

Your online time commences when you tap START in the DiDi Driver app and ends when you go offline. For example, if you are online for two (2) hours and offline for four (4) hours, your online time will continue accumulating from the previous record of two (2) hours. To reset your online time, you must go offline for 8 consecutive hours to rest.  

How will I know how many hours I have been online for?

After 7 hours of online time, you will receive a prompt to have a 30 minute rest. You will also receive a prompt at 12 hours of online time to let you know that you are an hour off reaching the online time limit. You can easily track your online time in the Driver app via ‘Driving Hour’ on your Profile. 

What counts towards the 13 hour online time limit?

Your online time commences once you tap START in the DiDi Driver app and ends when you go offline. This includes: 

  1. Time spent on a trip 
  2. Time spent driving to pick up a rider 
  3. Time spent waiting for a trip

When will the 13 hours of online time reset?

Once you’ve reached 13 consecutive hours of online time, you’ll need to take an 8 hour break to rest before going online again. Your online time will reset automatically once you’ve taken this break.

Why does DiDi have a 13 hour online time limit?

We are committed to safety. Our online time limit and driver fatigue management policy aims to ensure all drivers are fit to drive whilst using the DiDi app.

Will my app reset after a 24-hour period?

Unfortunately not. When you reach 13 cumulative hours of online time without taking a consecutive 8-hour break, the app will take you offline automatically for 8 hours so that you can rest before coming back online.